Shipping Policy
Shipping & Delivery Policy
Tealeaf&co is committed to delivering your order within the fastest time frame while ensuring maximum with the highest quality packaging.
- We ship throughout the week, except Sundays and public holidays during normal working hours. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies such as FedEx, DHL, UPS, etc.
- If there is no courier service available in your area, we will try and ship your items via Government Registered India Post but can not guarantee the same.
How is the delivery charge calculated for multiple units?
- There is no shipping charge for online orders within India.
- Our prices are inclusive of GST (Goods and Service tax). As per the Government of India, we're fully GST compliant.
- For international shipping, please contact choose International Shipping.
How long does it take for an order to arrive?
Express delivery is done for all online paid orders which are within 5-7 working days (in major cities).
Orders placed before 2 pm are dispatched on the same working day. Most orders are delivered within 10-15 days working days from the dispatch date.
Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order, but for areas falling into remote locations and the areas where delivery by couriers cannot be attempted, the recipient might be asked to pick it up from the delivery centers.
The time frame for order from dispatch date:
- World Wide shipping - 10-15 Days
- Delhi, Mumbai, Bangalore, Hyderabad, Chennai: 4-6 working days
- Rest of India: 7-9 working days.
What if I receive the product is received in damaged condition?
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and reach out to our team at care@tealeafandco.com mentioning your Order ID
We will arrange for reverse pick up of the damaged product and ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing are intact when you send us the product back.